slimcareclinic > Terms & Conditions

Terms & Conditions

Terms & Conditions

These Terms govern your use of [https://slimcareclinic.com] and any purchase from [amazypharmacy.com] (“we”, “us”). By using the site or placing an order you agree to these Terms.

1) Definitions

  • Goods: medicines, devices, and accessories listed on the Site.

  • You: the customer or user of the Site.

2) Eligibility

  • You must be 18+, capable of forming a contract, and resident in the UK.

  • We may require identity and address checks (KYC) and other documents where law or safety requires.

3) Information Only; No Medical Advice

  • Site content is for education and product information.

  • It is not medical advice. Consult a healthcare professional for diagnosis or treatment decisions.

4) Account & Security

  • Keep login details confidential.

  • You are responsible for all activity under your account.

  • We may suspend or close accounts for risk, misuse, or non-compliance.

5) Product Information

  • Images and descriptions are for guidance. Packaging and components may vary within the same specification.

  • Expiry, batch/LOT and instructions appear on the pack label.

6) Ordering & Acceptance

  • Your order is an offer to buy. We accept only when we email a Dispatch Confirmation.

  • We may decline or cancel any order (e.g., stock limits, safety concerns, verification failure, pricing errors).

7) Pricing & Payment

  • Prices are in GBP and include/ exclude VAT as shown.

  • Delivery charges are shown at checkout.

  • We accept bank transfer. Payment is taken when the order is accepted.

  • Obvious pricing mistakes are not binding; we will contact you to confirm or cancel.

8) Verification & Safety Controls

  • We may request additional information before supply where required by law or internal safety policy.

  • Orders that do not pass checks will be cancelled and refunded.

9) Shipping, Cold Chain & Risk

  • UK delivery only to the address provided at checkout.

  • Cold-chain Goods ship in insulated packaging designed for 2–8 °C.

  • Title passes on full payment; risk passes on delivery.

  • We provide tracking; parcels require signature. Couriers cannot leave temperature-controlled Goods unattended.

10) Inspection on Delivery

  • Check the parcel on arrival. Report damage, missing items, or temperature concerns within 24 hours with photos.

  • Keep all packaging until we finish the investigation.

11) Returns & Refunds

  • For safety, temperature-controlled Goods are non-returnable once dispatched, except where faulty, damaged in transit, or sent in error.

  • Orders cancelled before dispatch are refunded in full.

  • Approved refunds are made to the original payment method within 3–5 working days.

  • We may charge a reasonable fee if packaging/booking has started on a customer-initiated cancellation.

12) Quality, Recalls & Complaints

  • We batch-track Goods sourced from authorised suppliers.

  • In a recall or safety notice, follow our instructions and those of the authorities.

  • Complaints: info@retatrutide-uk.org. We aim to resolve within 3 days.

13) Storage & Use

  • Follow the carton and leaflet. Store at 2–8 °C, do not freeze, protect from light.

  • Use sharps bins for needles and pens. Keep out of reach of children.

14) Prohibited Uses

  • No resale, diversion, or misuse.

  • Do not tamper with packaging or temperature indicators.

  • We may block repeat purchases that raise safety or compliance concerns.

15) Warranties & Liability

  • Goods are supplied to the specification stated.

  • We exclude all implied warranties to the fullest extent permitted by law.

  • We are not liable for: indirect or consequential loss; losses from failure to follow storage/in-use instructions; or delays caused by courier or events beyond our control.

  • Our total liability for any claim is limited to the price paid for the relevant order.

  • Nothing limits liability for death or personal injury caused by our negligence, fraud, or any liability that cannot legally be limited.

16) Intellectual Property

  • All Site content, trademarks, graphics, and design are owned by us or our licensors.

  • You may not copy, modify, or use them except for personal, non-commercial Site use.

17) Privacy & Data

  • We process personal data under our Privacy Policy.

  • Payment is processed by approved providers; we do not store full card details.

18) Third-Party Links

  • Links are for convenience only. We are not responsible for external content or services.

19) Force Majeure

  • We are not liable for delay or failure caused by events beyond our reasonable control, including courier disruption, regulatory actions, or supply chain failures.

20) Changes to the Terms

  • We may update these Terms at any time. Changes apply to orders placed after the revised date.

21) Governing Law

  • These Terms are governed by England & Wales law.

  • Courts of England & Wales have exclusive jurisdiction.

22) Contact

Company: slimcareclinic
Customer support: sales@slimcareclinic.com

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